No. You can check out as a guest.

Creating an account is optional. It’s handy if you want easier order tracking and updates on new drops or offers.

We accept major cards and popular digital wallets at checkout, including Visa, Mastercard, Shop Pay, Apple Pay, Google Pay, PayPal, and UnionPay where available.

Available methods may vary slightly by device, browser, and location. You’ll see the full set of options at checkout before confirming payment.

Drop us an email with your order details and your amendments and one of us will get back to you as soon as we can! As delivery is usually within 3 working days, amendments should be made within 24hours of purchase.

We offer a 30-day return policy for online and in-store purchases.

To be eligible, the item should be unaltered and in good condition. Frames fitted with new lenses cannot be returned. Sale and promo items can still be returned if they meet the usual conditions.

Easiest option in Singapore: drop by Star Vista, Mandarin Gallery, or OUE Downtown. Prefer mail? Email help@o.plus first. For change-of-mind mail returns, customer pays return shipping.

Approved returns are issued as O+ store credit by default.

Read the full policy here.

All O+ frames come with a 24-month warranty against manufacturing defects from the date of purchase.

This covers issues with workmanship or materials under normal use. It does not cover accidental damage, normal wear and tear, misuse, or unauthorised modifications.

To make a claim, email help@o.plus or visit any O+ store with your proof of purchase. We’ll assess the issue and advise on repair or replacement.

Sorry about that. Email help@o.plus within 7 days of receiving your order, with your order number and clear photos of the issue.

If we confirm the item is defective, damaged in transit, or incorrect, we will arrange a replacement, store exchange, or store credit, and cover reasonable return postage.

Slight natural variations in colour, texture, or handmade details are normal and not considered defects.

Yes. Pop by any O+ store to try them on.

Star Vista
T +65 6334 0107
WA +65 8934 1994

Mandarin Gallery
T +65 6219 3615
WA +65 9747 7269

Downtown Gallery
T +65 6224 2277
WA +65 8796 3385

If you’ve shortlisted online, tell our team the styles and we’ll help you compare fit.

Full store details: Our Stores

Yes. Contact lenses are available in store. Drop by Star Vista, Mandarin Gallery, or Downtown Gallery and our team can help you with options that suit your prescription and daily wear needs.

If you’re unsure what you need, bring your latest prescription or eye check details and we’ll guide you from there.

Yes. Prescription lenses are available in store. Choose your O+ frames online or in store, then visit us for lens fitting advice and options.

You can also book via Purchase with Lenses in Store on selected product pages, or just pop by any O+ store and we’ll help.

We’ve included measurements for every frame in the Details section. Our frames are designed to fit most face shapes and sizes. You may go to any optical shop and ask them to help you adjust your frames to improve its fit. However, if they do not fit you well, please refer to our Refund Policy to facilitate a return.

Frames are sold on their own so you can choose the lenses that suit you best.

Want us to handle it? Pop by any O+ store for prescription lens fitting, or book via Purchase with Lenses in Store on selected pages.

Not currently! But do let us know if you’d like to purchase store credit as a gift and we’ll see what we can do.